Returns & Refunds policy

At Favoloso, we take pride in delivering high-quality, thoughtfully crafted pieces.

If something isn’t right, we’re here to help.

1. Eligibility for Returns

• Returns must be requested within 7 days of delivery

• Items must be unused, unworn, unwashed, and in their original condition

• All original tags and packaging must be intact

• Products purchased during sale or clearance are not eligible for return, unless defective

2. Non-Returnable Items

• Customized or made-to-order outfits

• Items marked as “Final Sale”

• Accessories (if applicable)

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Email us at info@favoloso.in with your order number and clear photos/videos

• Once verified, we will offer a replacement or full refund

4. Return Process

• Email us at info@favoloso.in with your order number and reason for return

• Our team will guide you through the return process

• Reverse pickup may be available depending on your location

5. Refund Policy

• Once we receive and inspect the returned item, your refund will be processed

• Refunds will be issued to your original payment method within 5–10 business days

• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer

6. Exchange Policy

• Exchanges are subject to product availability

• If the requested item is unavailable, a refund will be issued

7. Shipping Charges

• Original shipping charges (if any) are non-refundable

• Return shipping may be deducted from the refund amount unless the return is due to our error

Need Help?

For any queries, feel free to reach out to us at info@favoloso.in
We’re always happy to assist you.